Someone found my site yesterday after searching the words “how to use jdate.”
My first reaction when I saw this was that I should write a user’s manual for the Jdate user. My second reaction? “God, I wouldn’t know where to start!”
I guess rule number one would be:
Use as little as possible
Jdate is so quirky and expensive that I use it as little as possible.
Look, I cannot deny that Jdate offers the most important thing. Namely, a huge database of single Jews. But at the same time their site is based off technology that is so painfully outdated and buggy that it’s shameful. I mean, if the site were free, I couldn’t call it shameful. But for 129NIS/month?! The site has quirks that go beyond fair considering it’s a paid service.
Jdate is not compatible with Chrome and I doubt it’s truly compatible with any newer browser (should we all be using Internet Explorer 6, dear Jdate?). The chat is so wonky that almost any chat I have with members begins with, “Oh, one second. I can’t see anything. Wait…. Oh, did you write something? Ah! Was that a smiley? Ugh. Jdate chat sucks.” “Yeah, I hate it too.”
(Does make me wonder how much of it is that we love to hate it :)
Get ready for a joy ride when you use the Jdate chat
When I chat on Jdate in Chrome in Hebrew (I am not sure which browsers have this itty bitty tiny, inconsequential quirk), the conversation is shown backwards. I bolded that in case you wouldn’t believe me if it was in regular font.
Yes, the words show in backwards order. I know, that’s better than if all letters were backwards but, needless to say, this is quite the ridiculous experience.
Ah, you need an example? OK fine, here you go:
So, I write:
שלום. שמי דינה. מה שלומך?
What I see after I click enter is:
שלומך מה דינה שמי שלום.
It could drive the most patient of women crazy (and I am not one of those patient women!).
Have both .co.il and .com open simultaneously
Don’t forget that when you’re logged into the Israeli version, you can’t read the free text sections of people’s profiles who are using the .com version. And yes, visa versa.
You can read my post about this issue here. Interestingly, they seem to consider this a totally legitimate quirk for a service that costs 129NIS(!) a month. (No, if I ever pay you, it will not be for more than a month at a time so I don’t care about your cheaper prices if I pay you for three or six months.)
What most infuriates me about this huge bug is that they seem to think it totally fine not to actually mention this problem in any noticeable spot. This fact infuriates me more than anything else about this problem. It is probably this in itself that makes me feel like it’s almost my duty to spell out their quirks for them. If they at least openly acknowledged the issues they have with their site and if, ideally, they admitted the need to look into upgrading their site, I would at least be able to respect that and possibly even give them my money a little more often.
Think about it… I have put a lot of effort into my profile and yet, since I signed up through the .com site, so many Israeli guys probably see my profile and just move on because they see me as not serious, as someone who couldn’t even take the time to fill out her profile.
The fact they let us use their site for years without a word about it in a prominant place (I don’t know if it’s mentioned anywhere in the “small print” of the site)… That they’ve never tried to at least have a message show when you’re viewing a profile from one site while logged into another site… The fact they haven’t come up with any solution for this in all this time (I wonder how long this problem has existed and have they given it any thought?)… Unless I hear something other than what I know already, it actually seems very sneaky, to try to get away with such a huge bug in a paid service.
Mute your computer
The chat sounds on Jdate are to die for. Nuff said.
Use it anyway
That’s the crazy part, ay? We still will use it. We all complain about it but we keep using it. Because with such a huge database of Jewish singles, nothing else can compete.
That is why I always push two things:
1. Jewish singles should use OKCupid more and
2. Jdate should shape up and get a freakin’ new site. (I happen to know a great web development company, hint hint hint.) :)
Some other tips for Jdate usage
1. If you want to use it without paying, keep it open and paid members will be able to start a chat with you. If someone tickles your fancy during a chat, make sure to get their email addresses before ending the chat so you can get back in touch with them without having to pay.
2. In general, the more you leave the site open on your computer, the more messages you’ll receive.
3. Really – have both .com and .co.il sites open if you’re using the site in Israel. If it looks like someone wrote nothing in their profile, consider the possibility that you’re viewing it through the “wrong” site.
4. Buy all the extra things they want to sell you! :)
You know, the last time I blogged about the terrible problems with their site, I immediately got a reply from one of their reps. I wonder what they’ll have to say this time. Maybe they’ll tell me they’ve begun development on a new site????
Anyway, considering the status quo of Jdate, what else would you recommend keeping in mind while using the site?
P.S. Haha. Just to prove how active Jdate users are (and how many there are), I opened up the site while writing this post in order to check something out (you know, pure research) and I received two new messages during that short time. See why people use it?!
P.P.S. Don’t actually turn off the sound or else you’ll never hear if someone is trying to start a chat with you.
Image by Allison Joy on flickr.